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Jurnal Transportasi, Logistik, dan Aviasi Abnus Publisher

Dangerous Goods Handling in Air Cargo: A Case Study of PT Ensatama Travelindo

2024-01-30
Published
78-92
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OPEN
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MN
Muhammad Naufal Nurzadqy
Aviation College, Jakarta, Indonesia
NM
Niknik Ahmad Munawar
Academy of Secretary and Management, Bandung, Indonesia
RS
Ryan Firdiansyah Suryawan
Aviation College, Jakarta, Indonesia
Abstract

Purpose: This study examines the procedures, facilities, workforce roles, and operational implementation of dangerous goods delivery via air cargo at PT. Ensatama Travelindo, a freight forwarding company in West Jakarta, Indonesia. Ensuring compliance with International Air Transport Association (IATA) Dangerous Goods Regulations (DGR) and national aviation safety standards is essential for maintaining safety, cargo integrity, and operational efficiency. However, empirical studies on dangerous goods handling in Indonesian freight forwarding companies remain limited.

Research Methodology: A qualitative descriptive case study approach was employed. Data were collected through field observations during an internship period, semi-structured interviews with key informants, and document analysis. The study focused on four operational dimensions: facilities and infrastructure, human resources, work procedures, and implementation activities.

Results: The findings indicate that PT. Ensatama Travelindo has implemented procedures generally aligned with IATA DGR requirements, including shipper notification, goods verification, dangerous goods classification, wooden re-packaging, MSDS review, and air waybill issuance. Workforce responsibilities across sales, administrative, and operational functions are clearly defined and consistently implemented. Nevertheless, aging computer systems and unstable Internet connectivity contribute to delays in data entry and documentation processes.

Conclusions: Dangerous goods delivery procedures are operationally effective and largely compliant with regulatory requirements. However, improvements in technological infrastructure are needed to reduce processing delays and strengthen compliance performance.

Limitations: The study is limited to a single company and observation period, restricting broader generalization.

Contributions: This study provides practical documentation and operational insights into dangerous goods handling in Indonesian air cargo freight forwarding, contributing to aviation logistics practice and training.

Air Cargo Air Waybill Dangerous Goods Freight Forwarding IATA DGR
How to Cite
Nurzadqy, M. N., Munawar, N. A. ., & Suryawan, R. F. . (2024). Dangerous Goods Handling in Air Cargo: A Case Study of PT Ensatama Travelindo. Jurnal Transportasi, Logistik, Dan Aviasi, 3(2), 78-92. https://doi.org/10.52909/jtla.v2i1.97
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How to Cite

Nurzadqy, M. N., Munawar, N. A. ., & Suryawan, R. F. . (2024). Dangerous Goods Handling in Air Cargo: A Case Study of PT Ensatama Travelindo. Jurnal Transportasi, Logistik, Dan Aviasi, 3(2), 78-92. https://doi.org/10.52909/jtla.v2i1.97
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