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Jurnal Transportasi, Logistik, dan Aviasi Abnus Publisher

A Study of E-Ticket Implementation for Goods Transportation

2023-07-22
Published
1-11
Pages
OPEN
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FH
Fedrickson Haradongan
Center R&D Road and Railways Ministry of Transportation
Abstract

Purpose: This study examines the implementation of the e-ticketing system for goods transportation at weighbridges in Indonesia, aiming to improve speed, transparency, and compliance in ticketing procedures.

Research Methodology: A qualitative descriptive approach was applied, including field observations at UPPKB Balonggandu and Losarang, interviews with ten truck drivers and several officers, and review of secondary documents. The data were analyzed to evaluate operational efficiency, procedural compliance, and system limitations.

Results: The e-ticketing system reduces interaction between violators and officers, accelerates ticket processing, and enhances transparency. However, operational constraints, limited digital literacy among drivers, network issues, and resource limitations prevent fully optimal implementation. Integration with KIR/Test Book records remains incomplete, and fines collection faces delays in certain areas.

Conclusions: E-ticketing improves administrative efficiency and transparency, providing practical and rapid alternatives to conventional manual ticketing. Yet, optimization requires expanded infrastructure, improved network access, enhanced human resource capacity, and more intensive driver education.

Limitations: The study is limited to two UPPKB locations in West Java and relies on qualitative observations and interviews, restricting generalizability to all Indonesian weighbridges.

Contributions: The study offers empirical insights on e-ticketing implementation for freight transportation, highlighting operational benefits, challenges, and recommendations for policy and technological improvements.

E-Ticketing Transportation Goods UPPKB Ticketing Transparency Weighbridge Compliance
How to Cite
Haradongan, F. (2023). A Study of E-Ticket Implementation for Goods Transportation. Jurnal Transportasi, Logistik, Dan Aviasi, 3(1), 1-11. https://doi.org/10.52909/jtla.v1i1.43
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How to Cite

Haradongan, F. (2023). A Study of E-Ticket Implementation for Goods Transportation. Jurnal Transportasi, Logistik, Dan Aviasi, 3(1), 1-11. https://doi.org/10.52909/jtla.v1i1.43
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