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Jurnal Transportasi, Logistik, dan Aviasi Abnus Publisher

Human Resource Information Systems in Air Cargo: A Case Study of PT Lintas Dewata Cargo

2024-01-30
Published
65-77
Pages
OPEN
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MF
Muhammad Thareq Faiz
Aviation College, Jakarta, Indonesia
RS
Ryan Firdiansyah Suryawan
Aviation College, Jakarta, Indonesia
AL
Abdul Samad Latuconsina
University of Jakarta, Indonesia
Abstract

Purpose: This study examines the role and operational benefits of Human Resource Information Systems (HRIS) at PT Lintas Dewata Cargo, an Indonesian air cargo freight-forwarding company. As logistics operations become increasingly data-driven, HRIS plays an important role in improving workforce management, employee data accuracy, and inter-departmental coordination.

Research Methodology: A qualitative descriptive case study approach was employed. Data were collected through structured field observations conducted during an internship program and semi-structured interviews with key informants. The analysis focused on facilities and infrastructure, workforce management, work procedures, and implementation of the inter-line cooperation system.

Results: The findings indicate that HRIS integrates three subsystems—the Accounting Information System, HR Research Subsystem, and HR Intelligence Subsystem—within a centralized database that supports administrative, operational, and strategic HR functions. Supporting infrastructure includes computer units, a connected e-cargo system, and document-processing facilities. HRIS also facilitates coordination among the warehouse, packing house, and regulated agent through integrated data flows.

Conclusions: HRIS implementation improved the speed and accuracy of HR administrative processes, strengthened compliance with aviation cargo security requirements, and enhanced workforce coordination across operational units.

Limitations: The study was limited to a single company and observation period, restricting the generalizability of the findings. The qualitative approach also did not allow quantitative measurement of HRIS performance impacts.

Contributions: This study provides empirical evidence on HRIS implementation in Indonesian air cargo logistics and offers practical insights for logistics organizations pursuing HR digitalization initiatives.

Air Cargo Cargo Management E-Cargo Freight Forwarding Human Resource Information System (HRIS)
How to Cite
Faiz, M. T., Suryawan, R. F., & Latuconsina, A. S. . (2024). Human Resource Information Systems in Air Cargo: A Case Study of PT Lintas Dewata Cargo. Jurnal Transportasi, Logistik, Dan Aviasi, 3(2), 65-77. https://doi.org/10.52909/jtla.v2i1.96
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How to Cite

Faiz, M. T., Suryawan, R. F., & Latuconsina, A. S. . (2024). Human Resource Information Systems in Air Cargo: A Case Study of PT Lintas Dewata Cargo. Jurnal Transportasi, Logistik, Dan Aviasi, 3(2), 65-77. https://doi.org/10.52909/jtla.v2i1.96
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