J
Jurnal Bisnis, Ekonomi, Manajemen, dan Kewirausahaan Abnus Publisher

The Effect of Workload, Compensation, and Career Development on Employee Loyalty at PT. ABC

2021-05-16
Published
48-58
Pages
OPEN
Access
AS
Agung Solihin
Fakultas Bisnis dan Ilmu Sosial, Program Studi Manajemen, Universitas Dian Nusantara, Jakarta, Indonesia
Abstract

Purpose: This study aims to determine the relationship model of workload, compensation, and career development on employee loyalty.

Research Methodology: The population in this study was the employees of PT. XYZ using a multiple linear regression analysis.

Results: The results of the study and the hypothesis show that Workload, Compensation and Career Development influence employee loyalty simultaneously.

Conclusions: Workload (X1) does not significantly affect Employee Loyalty (Y), while Compensation (X2) and Career Development (X3) have a positive impact on loyalty. These findings suggest that enhancing compensation and career opportunities can improve employee loyalty at PT. ABC.

Limitations: The study is limited to PT. ABC and focuses on only three variables. Further research with additional factors and a broader sample could provide more comprehensive insights..

Contributions: This study contributes to the existing body of knowledge by providing empirical evidence on how workload, compensation, and career development impact employee loyalty in the Indonesian context. The findings offer practical insights for managers at PT. ABC to improve their policies on workload management, compensation structures, and career development programs to foster higher employee loyalty.

Burden Work Compensation Development Career Loyalty Employee Workload
How to Cite
Solihin, A. (2021). The Effect of Workload, Compensation, and Career Development on Employee Loyalty at PT. ABC. Jurnal Bisnis, Ekonomi, Manajemen, Dan Kewirausahaan , 1(1), 48-58. https://doi.org/10.52909/jbemk.v1i1.26
Endnote/Zotero/Mendeley (RIS) BibTeX
References
  1. Ahmadi, S., & Sulistyono, S. (2019). The influence of competence, leadership, and work discipline on employee performance at the bogor regency land office. Journal of Entrepreneurship Management, 15(2), 203–210. https://doi.org/10.33370/jmk.v15i2.239
  2. Akhigbe, O. J., & Ifeyinwa, E. E. (2017). Compensation and employee loyalty among health workers in nigeria. Archives of Business Research, 5(11). https://doi.org/10.14738/abr.511.3778
  3. Alam, M. N., Hassan, M. M., Bowyer, D., & Reaz, M. (2020). The effects of wages and welfare facilities on employee productivity: Mediating role of employee work motivation. Australasian Accounting, Business and Finance Journal, 14(4). https://doi.org/10.14453/aabfj.v14i4.4
  4. Ardillah, S. (2020). The influence of recruitment management systems, employee engagement, and compensation on work motivation to improve employee performance at an expedition company in pabean cantikan district, surabaya. Media Mahardhika, 18(3), 364. https://doi.org/10.29062/mahardika.v18i3.175
  5. Bahadur, W., Khan, A. N., Ali, A., & Usman, M. (2020). Investigating the effect of employee empathy on service loyalty: The mediating role of trust in and satisfaction with a service employee. Journal of Relationship Marketing, 19(3), 229–252. https://doi.org/10.1080/15332667.2019.1688598
  6. Bayu, W. (2012). The influence of job satisfaction, employee loyalty, and organizational commitment on employee performance.
  7. Corenelia, O. (2016). Influence development career to loyalty employee pt a b c.
  8. Danang, S. (2012). Management source power man. PT Book Exciting.
  9. Darma, P. S., & Supriyanto, A. S. (2017). The effect of compensation on satisfaction and employee performance. MEC-J (Management and Economics Journal), 1(1), 66–74. https://doi.org/10.18860/mec-j.v1i1.4524
  10. Darmawan, D., Mardikaningsih, R., Sinambela, E. A., Arifin, S., Putra, A. R., Hariani, M., Irfan, M., Al Hakim, Y. R., & Issalillah, F. (2020). The quality of human resources, job performance and employee loyalty. International Journal of Psychosocial Rehabilitation, 24(3), 2580–2592. https://doi.org/10.37200/IJPR/V24I3/PR201903
  11. Dessler, G. (2011). Management source power man. Index.
  12. Dhir, S., Dutta, T., & Ghosh, P. (2020). Linking employee loyalty with job satisfaction using pls–sem modelling. Personnel Review, 49(8), 1695–1711. https://doi.org/10.1108/PR-03-2019-0107
  13. Fauzi, M. I., & Akbar, M. (2020). The influence of competence, work discipline, and workload on the performance of investigators at the directorate of general criminal investigation of the south kalimantan regional police. Administraus, 4(1), 173–208.
  14. Gaol, C. J. L. (2014). A to z human capital (human resource management): Concepts, theories, and development in the context of public and business organizations. PT. Gramedia Widiasarana.
  15. Gardjito, A. H., Musadieq, M. A., & Nurtjahjono, G. E. (2014). The influence of work motivation and work environment on employee performance. Journal of Business Administration (JAB), 13(1).
  16. Haryono, S., & Sulistyo, B. A. (2020). Effects of work motivation and leadership toward work satisfaction and employee performance: Evidence from indonesia. The Journal of Asian Finance, Economics and Business, 7(6), 387–397. https://doi.org/10.13106/jafeb.2020.vol7.no6.387
  17. Hasibuan, M. (2013). Management source power man. Earth Aksara.
  18. Hasibuan, M. S. (2011). Management source power man. Earth Script.
  19. Hasmin, E. (2016). The influence of organizational culture on employee performance at the regional secretariat office (setda) of tarakan city. Bongaya Scientific Journal, 41–47.
  20. Heard, J., Harriott, C. E., & Adams, J. A. (2018). A survey of workload assessment algorithms. IEEE Transactions on Human-Machine Systems, 48(5), 434–451.
  21. Howe, D. C., Chauhan, R. S., Soderberg, A. T., & Buckley, M. R. (2020). Paradigm shifts caused by the covid-19 pandemic. Organizational Dynamics, 50(4), 100804. https://doi.org/10.1016/j.orgdyn.2020.100804
  22. Huda, N. H. (2018). Workload and employee loyalty in generation y at pt x yogyakarta.
  23. Ivancevich, J. M. (2013). Human resource management (Eleventh). McGraw-Hill.
  24. Jungert, T., Van den Broeck, A., Schreurs, B., & Osterman, U. (2018). How colleagues can support each other’s needs and motivation: An intervention on employee work motivation. Applied Psychology, 67(1), 3–29. https://doi.org/10.1111/apps.12110
  25. Kahfi, H. S., Khurosani, A., & Suhendra, I. (2017). The effect of training and achievement motivation on employee performance with competence as an intervening variable. Tirtayasa Journal of Business and Management Research, 1(1). https://doi.org/10.48181/jrbmt.v1i1.2604
  26. Ketut Dewi Sumaryathi, N., & Gusti Ayu Manuati Dewi, I. (2020). The effect of compensation on employee loyalty with job satisfaction as a mediator. American Journal of Humanities and Social Sciences Research, 4(1), 367–373.
  27. Khuong, M., & Linh, U. (2020). Influence of work-related stress on employee motivation, job satisfaction and employee loyalty in hospitality industry. Management Science Letters, 10(14), 3279–3290. https://doi.org/10.5267/j.msl.2020.6.010
  28. Kot-Radojewska, M., & Timenko, I. V. (2018). Employee loyalty to the organization in the context of the form of employment. Oeconomia Copernicana, 9(3), 511–527. https://doi.org/10.24136/oc.2018.026
  29. Kurnia, A. (2010). Workload analysis workshop: Surabaya.
  30. Lai, J., & Marrone, M. (2012). Implementation of a curriculum management tool: Challenges faced by a large australian university. Asian Social Science, (8).
  31. Makambe, U., & Moeng, G. J. M. (2019). The effects of leadership styles on employee performance: A case of a selected commercial bank in botswana. Annals of Management and Organization Research, 1(1), 39–50. https://doi.org/10.35912/amor.v1i1.274
  32. Marwansyah. (2010). Human resource management (Second). Alfabeta.
  33. Masari, K., & Nursalin, K. K. (2011). The influence of customer relationship management on customer loyalty at pt. bca tbk. Fokus Ekonomi, 10(3).
  34. Maulana, R. B. (2016). The effect of work motivation, education and training, and work discipline on employee competence and employee performance. Journal of Business and Management Research, 4(3).
  35. Mohanavelu, K., Poonguzhali, S., Ravi, D., Singh, P. K., Mahajabin, M., Singh, U. K., & Jayaraman, S. (2020). Cognitive workload analysis of fighter aircraft pilots in flight simulator environment. Defence Science Journal, 70(2), 131–139. https://doi.org/10.14429/dsj.70.14539
  36. Panchali, J., & Seneviratne, S. M. (2019). Organizational cynicism and employee performance: Evidence from a sri lankan audit sector. Annals of Management and Organization Research, 1(2), 155–169. https://doi.org/10.35912/amor.v1i2.409
  37. Permanasari, E. Y. (2019). The influence of work motivation, competence, and compensation on employee performance. Revitalization: Journal of Management Science, 6(1), 68–79.
  38. Phuong, T. T. K., & Tran, T. V. (2020). Job satisfaction, employee loyalty and job performance in the hospitality industry: A moderated model. Asian Economic and Financial Review, 10(6), 698–713. https://doi.org/10.18488/JOURNAL.AEFR.2020.106.698.713
  39. Prentice, C., Lopes, S. D., & Wang, X. (2020). The impact of artificial intelligence and employee service quality on customer satisfaction and loyalty. Journal of Hospitality Marketing & Management, 29(7), 739–756. https://doi.org/10.1080/19368623.2020.1722304
  40. Rachmawati, M. (2014). Employee engagement as the key to improving employee performance (international journal review). Among Makarti, 6(2). https://doi.org/10.52353/ama.v6i2.88
  41. Rahadiwati, H. (2013). Connection between stres work with loyalty employee on employee cv. ray eternal.
  42. Rahmawati, A. (2013). The relationship between perceptions of employee career development and work loyalty at cv. sinar abadi.
  43. Reddy, V. S. (2020). Impact of compensation on employee performance. IOSR Journal of Humanities And Social Science, 25(9), 17–22. https://doi.org/10.9790/0837-2509011722
  44. Rivai, V., & Sagala, E. J. (2013). Human resource management for companies: From theory to practice (Second). PT. Rajagrafindo Persada.
  45. Safitri, R. (2015). The effect of compensation on employee loyalty at pt. putera lautan kumala lines samarinda. Journal of Business Administration, Mulawarma University.
  46. Samsudin, S. (2010). Management source power man. Library Dear.
  47. Stojanović, A., Milošević, I., Arsić, S., Urošević, S., & Mihajlović, I. (2020). Corporate social responsibility as a determinant of employee loyalty and business performance. Journal of Competitiveness, 12(2), 149–166. https://doi.org/10.3390/su17094009
  48. Sudiardhita, K. I., Mukhtar, S., Hartono, B., Sariwulan, T., & Nikensari, S. I. (2018). The effect of compensation, motivation of employee and work satisfaction to employee performance pt. bank xyz (persero) tbk. Academy of Strategic Management Journal, 17(4), 1–14.
  49. Sugiyono. (2010). Method study administrative. Alphabet.
  50. Sugiyono. (2015). Educational research methods: Quantitative, qualitative, and r&d approaches. Alfabeta.
  51. Tomic, I., Tesic, Z., Kuzmanovic, B., & Tomic, M. (2018). An empirical study of employee loyalty, service quality, cost reduction and company performance. Economic Research-Ekonomska Istraživanja, 31(1), 827–846. https://doi.org/10.1080/1331677X.2018.1456346
  52. Tommy, e. a. (2010). Management power work indonesia. PT. Earth Script.

How to Cite

Solihin, A. (2021). The Effect of Workload, Compensation, and Career Development on Employee Loyalty at PT. ABC. Jurnal Bisnis, Ekonomi, Manajemen, Dan Kewirausahaan , 1(1), 48-58. https://doi.org/10.52909/jbemk.v1i1.26
Downloads
View PDF PDF · Open Access
Statistics
Issue
Vol. 1 No. 1 (2021): Mei
Articles

Similar Articles

11-20 of 33

You may also start an advanced similarity search for this article.