The Effect of Supervision on Employee Performance at PT. Indo Suharjaya (Narma Toserba)
Purpose: This study aims to examine the effect of supervision on employee performance at PT. Indo Suharjaya (Narma Toserba). The focus is on understanding the relationship between supervision and employee performance within the company, with the goal of improving overall work performance.
Research Methodology: This study employs a quantitative approach using an associative method. Primary data were collected through questionnaires, interviews, and observations involving 70 employees at PT. Indo Suharjaya (Narma Toserba) Padurenan. Descriptive statistical analysis with the Likert scale method was used to process the data, and the data were analyzed using SPSS version 21.
Results: The correlation coefficient between supervision and employee performance was found to be 0.716, with a significant level of 0.000, indicating a positive and strong relationship. The t-test results showed that the supervision variable significantly impacts employee performance, as the t-count (8.462) was greater than the t-table (1.666). The coefficient of determination (R-Square) was 0.513, meaning 51.3% of the variance in employee performance is explained by supervision, while the remaining 48.7% is influenced by other factors not included in this model.
Conclusions: The study concluded that supervision has a significant and positive effect on employee performance at PT. Indo Suharjaya (Narma Toserba). Supervision plays a critical role in improving employee performance by ensuring that organizational activities align with company goals. The relationship between supervision and performance was found to be strong, with the supervision variable accounting for more than half of the variance in employee performance.
Limitations: The study is limited to a sample of 70 employees from a single company, which may not fully represent broader industry trends. Future studies could expand the sample size and include other companies or industries to enhance the generalizability of the findings. Additionally, other variables affecting employee performance were not explored.
Contributions: This study contributes to the understanding of the role of supervision in enhancing employee performance. It highlights the importance of effective supervision in organizational settings and provides practical recommendations for improving employee performance through better supervisory practices. The findings offer valuable insights for management at PT. Indo Suharjaya (Narma Toserba) and can inform policies for improving workplace performance.
- Arimie, C. J. (2020). Employer-employee relations and employee engagement in a tertiary institution in benin-city, edo state. Annals of Management and Organization Research, 1(1), 9–24. https://doi.org/10.35912/amor.v1i1.199
- Ariyanto, R., & Kustini, K. (2021). Employer branding and employee value proposition: The key success of startup companies in attracting potential employee candidates. Annals of Human Resource Management Research, 1(2), 113–125. https://doi.org/10.35912/ahrmr.v1i2.728
- Armstrong, M. (2016). A handbook of human resource management practice (13th ed.). Kogan Page.
- Brhane, H., & Zewdie, S. (2018). A literature review on the effects of employee relation on improving employee performance. International Journal in Management and Social Science, 6(4), 66–76.
- Castanelli, D. J., Weller, J. M., Molloy, E., & Bearman, M. (2020). Shadow systems in assessment: How supervisors make progress decisions in practice. Advances in Health Sciences Education, 25(1), 131–147. https://doi.org/10.1007/s10459-019-09913-5
- Diamantidis, A. D., & Chatzoglou, P. (2019). Factors affecting employee performance: An empirical approach. International Journal of Productivity and Performance Management, 68(1), 171–193. https://doi.org/10.1108/IJPPM-01-2018-0012
- Fischer, T., Tian, A. W., Lee, A., & Hughes, D. J. (2021). Abusive supervision: A systematic review and fundamental rethink. The Leadership Quarterly, 32(6), 101540. https://doi.org/10.1016/j.leaqua.2021.101540
- Gherman, R., Brad, I., & Dincu, A. M. (2016). The role and importance of human resources in organizations. Lucrări Științifice Management Agricol, 18(2), 63.
- Hafeez, I., Yingjun, Z., Hafeez, S., Mansoor, R., & Rehman, K. U. (2019). Impact of workplace environment on employee performance: Mediating role of employee health. Business, Management and Economics Engineering, 17(2), 173–193. https://doi.org/10.3846/bme.2019.10379
- Idowu, A. I., & Ndidiamaka, A. E. (2018). The influence of supervisor/subordinate social support on employee performance in the south african retail sector. Journal of Business and Retail Management Research, 12(3). https://doi.org/10.24052/jbrmr/v12is03/art-01
- Kuswati, Y. (2020). The effect of motivation on employee performance. Budapest International Research and Critics Institute-Journal (BIRCI-Journal), 3(2), 995–1002. https://doi.org/10.33258/birci.v3i2.928
- Lee, C. W., & Kusumah, A. (2020). Influence of supervision on employee performance with work motivation as an intervening variable. Review of Integrative Business and Economics Research, 9, 240–252.
- Makambe, U., & Moeng, G. J. M. (2019). The effects of leadership styles on employee performance: A case of a selected commercial bank in botswana. Annals of Management and Organization Research, 1(1), 39–50. https://doi.org/10.35912/amor.v1i1.274
- Makarova, E. A., Makarova, E. L., & Korsakova, T. V. (2019). The role of globalization and integration in interdisciplinary research, culture and education development. Journal of History Culture and Art Research, 8(1), 111–127. https://doi.org/10.7596/taksad.v8i1.1957
- Mangkunegara, A. A. A. P. (2011). Manajemen sumber daya perusahaan. PT Remaja Rosdakarya.
- Muhammad, S., Salleh, S., & Yusr, M. M. (2020). Understanding employee brand trust and internal brand communications & training (bct) effects on employee brand performance: A study of the banking industry. International Journal of Financial, Accounting, and Management, 2(2), 95–120. https://doi.org/10.35912/ijfam.v2i2.193
- Mwesiga, A., & Okendo, E. O. (2018). Effectiveness of heads of schools in supervising teachers’ teaching activities in secondary schools in kagera region, tanzania. International Journal of Scientific Research and Management, 6(4), 91–107. https://doi.org/10.18535/ijsrm/v6i4.sh04
- Nunuh, N., & Wulandari, A. (2021). Payroll model for academic staff: A real options approach in a private campus. Journal of Economics, Management, Entrepreneurship, and Business, 1(2), 148–156. https://doi.org/10.52909/jemeb.v1i2.58
- Osewa, O. S., & Osewa, O. T. (2020). Human resource management: Functions, challenges and the assessment of the methods of enhancing employees performances and preventing industrial conflicts to its bearable minimum in an organization. International Journal of Applied Engineering and Management Letters (IJAEML), 4(2), 96–110. https://doi.org/10.5281/zenodo.3997390
- Paais, M., & Pattiruhu, J. R. (2020). Effect of motivation, leadership, and organizational culture on satisfaction and employee performance. The Journal of Asian Finance, Economics and Business, 7(8), 577–588. https://doi.org/10.13106/jafeb.2020.vol7.no8.577
- Panchali, J., & Seneviratne, S. M. (2019). Organizational cynicism and employee performance: Evidence from a sri lankan audit sector. Annals of Management and Organization Research, 1(2), 155–169. https://doi.org/10.35912/amor.v1i2.409
- Phina, O. N., Ogechukwuand, N. N., & Shallom, A. A. (2021). Organizational climate and employee engagement: A commercial bank perspective in southeast nigeria. Annals of Management and Organization Research, 2(3), 161–173. https://doi.org/10.35912/amor.v2i3.805
- Prihati, E. N., & Zuhdi, S. (2017). Pengaruh pengawasan terhadap kinerja pegawai disperindag sub bidang pengawasan barang dan jasa provinsi riau. Jurnal NIARA, 10(1), 1.
- Prijono, B., Kusnadi, K., Arafah, W., & Lukman, B. (2021). Effect of strategic planning, budgeting, and resource-based view on performance mediated by organizational commitment in tni units. Journal of Economics, Management, Entrepreneurship, and Business, 1(2), 76–95. https://doi.org/10.52909/jemeb.v1i2.54
- Rahsel, Y., & Gumanti, M. (2022). The role of human resources management in an organization or company. Journal of Corporate Finance Management and Banking System, 26, 1–9. https://doi.org/10.55529/jcfmbs.26.1.9
- Rivai, V., & Basri. (2011). Performance appraisal: Sistem yang tepat untuk menilai kinerja karyawan dan meningkatkan daya saing perusahaan. PT Raja Grafindo Persada.
- Rusdiana, A., Huda, N., Mu’in, A., & Kodir, A. (2020). The effectiveness of educational supervision in increasing the teacher’s professional competence in the covid-19 pandemic period. International Journal of Innovation, Creativity and Change, 14(5), 918–942.
- Saputra, T. D., & Kusnadi, K. (2021). Effect of strategic human resources competency and logistic management on performance mediated by strategic leadership. Journal of Economics, Management, Entrepreneurship, and Business, 1(2), 96–117. https://doi.org/10.52909/jemeb.v1i2.55
- Siagian, S. P. (2014). Manajemen sumber daya manusia. Bumi Aksara.
- Sugiarti, E., Finatariani, E., & Rahman, Y. T. (2021). Earning cultural values as a strategic step to improve employee performance. Scientific Journal of Reflection: Economic, Accounting, Management and Business, 4(1), 221–230. https://doi.org/10.37481/sjr.v4i1.270
- Sumaryadi, S., & Kusnadi, K. (2021). Influence of strategic planning and competence on performance mediated by compliance management in tni service. Journal of Economics, Management, Entrepreneurship, and Business, 1(2), 135–147. https://doi.org/10.52909/jemeb.v1i2.56
- Suyanto, S., Kusnadi, K., & Arafah, W. (2021). Effect of mis and knowledge management on msme performance mediated by organizational commitment in majalengka. Journal of Economics, Management, Entrepreneurship, and Business, 1(2), 118–134. https://doi.org/10.52909/jemeb.v1i2.57
- Tabasum, F., & Ghosh, N. (2021). Reinventing employee morale during covid pandemic: Study of psychological contract and job satisfaction of healthcare professionals. International Journal of Financial, Accounting, and Management, 3(3), 259–274. https://doi.org/10.35912/ijfam.v3i3.596
- Tasrif, E., Abubakari, M. S., & Hidayat, H. (2022). Analysis of quality implementation and supervision of vocational high schools using a qualitative approach. Jurnal Pendidikan Vokasi, 12(1), 1–11. https://doi.org/10.21831/jpv.v12i1.47454
- Toding, A. Y. (2016). Pengaruh pengawasan terhadap kinerja karyawan pada pt. pipit mutiara indah di desa sekatak buji kecamatan sekatak kabupaten bulungan.
- Tuffaha, M. (2020). The determinants of employee’s performance: A literature review. Journal of Economics and Management Sciences, 3(3), 14. https://doi.org/10.30560/jems.v3n3p14
- Ulabor, E. A., & Bosede, A. I. (2019). Employee commitment and organizational performance in selected fast food outlets in osun state. International Journal of Financial, Accounting, and Management, 1(1), 23–37. https://doi.org/10.35912/ijfam.v1i1.55
- Winardi. (2011). Kepemimpinan dalam manajemen. PT Rineka Cipta.
- Yousaf, S. U., Usman, B., & Islam, T. (2018). Effects of supervision practices of principals on work performance and growth of primary school teachers. Bulletin of Education and Research, 40(1), 285–298.
- Zaheer, M., & Munir, S. (2020). Research supervision in distance learning: Issues and challenges. Asian Association of Open Universities Journal, 15(1), 131–143. https://doi.org/10.1108/AAOUJ-01-2020-0003
- Zakaria, N. H., Alias, M., & Rani, N. (2020). Employee’s productivity: The most dominant factors. International Journal of Entrepreneurship and Management Practices, 3(9), 1–13. https://doi.org/10.35631/IJEMP.39001
This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.