Development of a Succession Planning Model for Insurance Subsidiaries
Purpose: This study aims to provide insights into the formulation of effective retention plans and the identification of talent readiness to meet critical position needs in an insurance company, focusing on succession planning processes.
Research Methodology: Using a Qualitative Phenomenology Method, the research examines the implementation of succession planning at a subsidiary insurance company. Data were collected through interviews and document analysis, focusing on talent identification, mapping, and retention strategies.
Results: The study finds that succession planning at the subsidiary is not fully optimized, as it is still at the "create development plans" stage (4th stage of the 7-stage process). However, the company has identified and mapped 15 managerial candidates: 2 in the "Ready Now" category, 8 in the "Ready with Development" category, and 5 in the "Not Ready Yet" category. The company has implemented development programs such as in-house training, coaching, mentoring, and special assignments. Talent readiness for critical positions is expected to range from 1 to 2 years.
Conclusions: The company has also developed a retention strategy to engage employees and retain quality talent, including career development programs, leadership training, employee recognition, and welfare programs. Combining effective succession planning with retention efforts will ensure the company can meet future talent needs.
Limitations: The study is limited to one subsidiary and focuses on a short-term talent readiness period (1-2 years), which may not reflect long-term effects.
Contributions: This research contributes to understanding the importance of succession planning and retention strategies in maintaining a steady supply of talent for critical positions within organizations.
- Ahmad, A. R., Ming, T. Z., & Sapry, H. R. M. (2020). Effective strategy for succession planning in higher education institutions. Journal of Education and e-Learning Research, 7(2), 203–208.
- Ahsan, M. (2018). Effective recruitment and selection along with succession planning towards leadership development, employee retention, and talent management in pakistan. Journal of Entrepreneurship & Organization Management, 7(1), 1–8. https://doi.org/10.4172/2169-026X.1000233
- Ali, Z., Mahmood, B., & Mehreen, A. (2019). Linking succession planning to employee performance: The mediating roles of career development and performance appraisal. Australian Journal of Career Development, 28(2), 112–121. https://doi.org/10.1177/1038416219830419
- Ali, Z., & Mehreen, A. (2019). Understanding succession planning as a combating strategy for turnover intentions. Journal of Advances in Management Research, 16(2), 216–233. https://doi.org/10.1108/JAMR-09-2018-0076
- Ansar, N., & Baloch, A. (2018). Talent and talent management: Definition and issues. IBT Journal of Business Studies (JBS), 1(2). https://doi.org/10.46745/ilma.jbs.2018.14.02.14
- Atwood, C. G. (2007). Succession planning basics. ATD Press.
- Baran, M., & Kłos, M. (2014). Competency models and the generational diversity of a company workforce. Economics & Sociology, 7(2), 209. https://doi.org/10.14254/2071-789X.2014/7-2/17
- Barton, A. (2019). Preparing for leadership turnover in christian higher education: Best practices in succession planning. Christian Higher Education, 18(1-2), 37–53. https://doi.org/10.1080/15363759.2018.1554353
- Chakraborty, D., & Biswas, W. (2019). Evaluating the impact of human resource planning programs in addressing the strategic goal of the firm: An organizational perspective. Journal of Advances in Management Research, 16(5), 659–682. https://doi.org/10.1108/JAMR-01-2019-0007
- D´zwigoł, H. (2020). The process of organizational restructuring of the company in terms of the system. Zeszyty Naukowe. Organizacja i Zarz ˛adzanie/Politechnika ´Sl ˛aska, (143), 47–70. https://doi.org/10.29119/1641-3466.2020.143.4
- Fenech, R., Baguant, P., & Ivanov, D. (2019). The changing role of human resource management in an era of digital transformation. International Journal of Entrepreneurship, 22(2), 166–175.
- Fusarelli, B. C., Fusarelli, L. D., & Riddick, F. (2018). Planning for the future: Leadership development and succession planning in education. Journal of Research on Leadership Education, 13(3), 286–313. https://doi.org/10.1177/1942775118771671
- Gabriel, P. I. (2020). Examining succession and replacement planning in work organizations. European Journal of Business and Management Research, 5(2). https://doi.org/10.24018/ejbmr.2020.5.2.192
- Gallardo-Gallardo, E., Thunnissen, M., & Scullion, H. (2020). Talent management: Context matters. The International Journal of Human Resource Management, 31(4), 457–473. https://doi.org/10.1080/09585192.2019.1642645
- Griffith, J. A., Baur, J. E., & Buckley, M. R. (2019). Creating comprehensive leadership pipelines: Applying the real options approach to organizational leadership development. Human Resource Management Review, 29(3), 305–315. https://doi.org/10.1016/j.hrmr.2018.07.001
- Hongal, P., & Kinange, U. (2020). A study on talent management and its impact on organization performance: An empirical review. International Journal of Engineering and Management Research, 10(1). https://doi.org/10.31033/ijemr.10.1.12
- Johnson, R. D., Pepper, D., Adkins, J., & Emejom, A. A. (2018). Succession planning for large and small organizations: A practical review of professional business corporations. In Succession planning: Promoting organizational sustainability (pp. 23–40). Springer. https://doi.org/10.1007/978-3-319-72532-13
- Kotter, J. (2012). How the most innovative companies capitalize on today’s rapid-fire strategic challenges–and still make their numbers. Harvard Business Review, 90(11), 43–58.
- Kowo, S. A., Akinrinola, O. O., & Akinbola, O. A. (2021). Management succession and entrepreneurship business sustenance. Vestnik Rossiiskogo Universiteta Druzhby Narodov. Seriya: Gosudarstvennoe i Municipalnoe Upravlenie, 8(3), 256–276. https://doi.org/10.22363/2312-8313-2021-8-3-256-276
- Lewis, R. E., & Hackman, R. J. (2006). Talent management: A critical review. Personnel Decisions International.
- Martin, C. M., & O’Shea, K. (2021). Succession planning for organizational stability. Nursing Management, 52(4), 12–20. https://doi.org/10.1097/01.NUMA.0000737612.48252.0a
- McCracken, M., Currie, D., & Harrison, J. (2016). Understanding graduate recruitment, development and retention for the enhancement of talent management: Sharpening the edge of graduate talent. The International Journal of Human Resource Management, 27(22), 2727–2752. https://doi.org/10.1080/09585192.2015.1102159
- Oduwusi, O. O. (2018). Succession planning as a key to effective managerial transition process in corporate organization. American Journal of Management Science and Engineering, 3(1), 1–6. https://doi.org/10.11648/j.ajmse.20180301.11
- Pahlanie, R., Ghazali, A., & Daryanto, W. M. (2020). Workforce planning to support company target achievement. International Journal of Business, Economics and Law, 22(1), 88–96.
- Pella, A., Darmin, & Inayati, A. (2011). Talent management: Mengembangkan sdm untuk mencapai pertumbuhan dan kinerja prima. Gramedia Pustaka Utama.
- Peters-Hawkins, A. L., Reed, L. C., & Kingsberry, F. (2018). Dynamic leadership succession: Strengthening urban principal succession planning. Urban Education, 53(1), 26–54. https://doi.org/10.1177/0042085916682575
- Rampersad, H. K. (2006). Personal balance scorecard: The way to individual happiness, personal integrity and organization effectiveness. McGraw-Hill Education.
- Razak, A., Sarpan, S., & Ramlan, R. (2018). Effect of leadership style, motivation and work discipline on employee performance in pt. abc makassar. International Review of Management and Marketing, 8(6), 67. https://doi.org/10.32479/irmm.7167
- Ritchie, M. (2020). Succession planning for successful leadership: Why we need to talk about succession planning! Management in Education, 34(1), 33–37. https://doi.org/10.1177/0892020619881044
- Rothwell, W. J. (2010). Effective succession planning. American Management Association.
- Schepker, D. J., Nyberg, A. J., Ulrich, M. D., & Wright, P. M. (2018). Planning for future leadership: Procedural rationality, formalized succession processes, and ceo influence in ceo succession planning. Academy of Management Journal, 61(2), 523–552. https://doi.org/10.5465/amj.2016.0071
- Tamunomiebi, M. D., & Okwakpam, J. A. (2019). Effective succession planning: A roadmap to employee retention. Arabian Journal of Business and Management Review (Kuwait Chapter), 8(2), 1–10. https://doi.org/10.12816/0055330
- Tansley, C. (2011). Industrial and commercial training. Emerald Group Publishing Limited.
- The Procter & Gamble Company. (2005). Corporate leadership council research.
- Ugoani, J. (2020). Management succession planning and its effect on organizational sustainability. International Journal of Economics and Business Administration, 6(2), 30–41. https://doi.org/10.18488/journal.62.2019.64.232.247
- Vince, F. K. (2008). Aligning recruitment to talent management efforts.
- Whysall, Z., Owtram, M., & Brittain, S. (2019). The new talent management challenges of industry 4.0. Journal of Management Development, 38(2), 118–129. https://doi.org/10.1108/JMD-06-2018-0181
- Zafar, A., & Akhtar, G. K. H. (2020). Effect of succession planning on organizational growth. Journal of Social Sciences and Humanities, 59(1), 21–33. https://doi.org/10.46568/jssh.v59i1.323

This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.