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Jurnal Bisnis, Ekonomi, Manajemen, dan Kewirausahaan Abnus Publisher

Organizational Climate and Motivation Effects on PMI Surabaya Volunteers' Performance Through Organizational Commitment

2026-05-26
Published
43-60
Pages
OPEN
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MK
Mirta Krisna
Dr. Soetomo University, Surabaya, Indonesia
SP
Sandra Oktaviana Pinaraswati
Dr. Soetomo University, Surabaya, Indonesia
Abstract

Purpose: This study aims to examine the influence of organizational climate and work motivation on the performance of PMI Surabaya volunteers, with organizational commitment as a mediating variable. Specifically, this study investigates whether organizational commitment strengthens the relationship between organizational climate, motivation, and volunteer performance.

Research Methodology: This study employed a quantitative approach with an associative research design. Data were collected through questionnaires distributed to 100 active PMI Surabaya volunteers. The data were analyzed using Structural Equation Modeling–Partial Least Squares (SEM-PLS) to examine the direct and indirect relationships among organizational climate, motivation, organizational commitment, and volunteer performance.

Results: The findings indicate that organizational climate and motivation do not have a direct significant effect on volunteer performance. However, organizational climate and motivation significantly influence organizational commitment, while organizational commitment significantly improves volunteer performance. Furthermore, organizational commitment significantly mediates the effects of organizational climate and motivation on volunteer performance.

Conclusions: Volunteer performance improvement depends not only on creating a supportive organizational climate and maintaining motivation but also on strengthening organizational commitment as a key psychological mechanism.

Limitations: This study focuses only on PMI Surabaya volunteers, which may limit the generalizability of the findings to other humanitarian organizations or volunteer contexts.

Contributions: This study contributes to volunteer management literature by highlighting the mediating role of organizational commitment in explaining how organizational climate and motivation translate into improved volunteer performance. The findings provide practical insights for humanitarian organizations in developing effective volunteer management strategies.

Humanitarian Organization Organizational Climate Organizational Commitment Volunteer Performance Work Motivation
How to Cite
Krisna, M., & Pinaraswati, S. O. . (2026). Organizational Climate and Motivation Effects on PMI Surabaya Volunteers’ Performance Through Organizational Commitment. Jurnal Bisnis, Ekonomi, Manajemen, Dan Kewirausahaan , 6(1), 43-60. https://doi.org/10.52909/jbemk.v6i1.336
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How to Cite

Krisna, M., & Pinaraswati, S. O. . (2026). Organizational Climate and Motivation Effects on PMI Surabaya Volunteers’ Performance Through Organizational Commitment. Jurnal Bisnis, Ekonomi, Manajemen, Dan Kewirausahaan , 6(1), 43-60. https://doi.org/10.52909/jbemk.v6i1.336
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