Implementation of AHP and TOPSIS for Supplier Performance Measurement in a Private Hospital Case Study

                2024-05-29
              

Published

                42-51
              

Pages

OPEN

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Reynaldi Tresnadjaja

Institut Kesehatan Immanuel

Yuliani Yuliani

Institut Kesehatan Immanuel

Abstract

Purpose: This study aimed to evaluate the performance of vegetable suppliers in meeting the nutritional needs of Immanuel Hospital.

Research Methodology: Using an exploratory qualitative method with a case study approach, a decision support system model is implemented based on the Analytical Hierarchy Process (AHP) combined with the Technique for Order Preference by Similarity to Ideal Solution (TOPSIS).

Results: The AHP Consistency Ratio was less than 0.01, indicating consistent criteria determination. The criteria for evaluating supplier performance included Supplier Responsiveness to Changes (38.6%), Delivery Reliability (28.2%), Cost Factor (11.7%), Supplier Flexibility (11.3%), and quality (10.1%).

Conclusions: Based on the supplier ranking determined by the TOPSIS method, SP 1 was identified as the supplier with the best performance, followed by SP 2 in second place and SP 3 in third place.

Limitations: This study is limited to three vegetable suppliers for a private hospital and a small group of PPM managers as respondents. This may limit the generalizability of the results to other hospitals, suppliers, or procurement contexts.

Contributions: The research provides a systematic method for assessing supplier performance using AHP combined with TOPSIS, offering hospitals a structured, accountable, and objective tool to evaluate and rank suppliers.

AHP Supplier Assessment Supplier Performance TOPSIS

How to Cite

Tresnadjaja, R., & Yuliani, Y. (2024). Implementation of AHP and TOPSIS for Supplier Performance Measurement in a Private Hospital Case Study. Journal of Economics, Management, Entrepreneurship, and Business, 4(1), 42-51. https://doi.org/10.52909/jemeb.v4i2.231

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