Effect of Communication and Work Discipline on Employee Performance Moderated by Motivation in Southeast Minahasa
Purpose: This study examines the effects of internal communication and work discipline on employee performance and evaluates whether work motivation moderates these relationships within the Protocol and Leadership Communication Division of the Regional Secretariat of Southeast Minahasa Regency.
Research Methodology: A quantitative associative causal design was employed using a census of all 16 State Civil Apparatus employees. Data were collected through structured five-point Likert-scale questionnaires, supported by administrative observations and supervisory interviews. The data were analyzed using multiple linear regression and Moderated Regression Analysis (MRA) with SPSS.
Results: Internal communication, work discipline, and work motivation each had significant positive effects on employee performance. Simultaneously, internal communication and work discipline explained 87.5% of performance variance (R²=0.875). However, work motivation did not significantly moderate the relationships between internal communication and employee performance or between work discipline and employee performance.
Conclusions: Employee performance is strengthened directly by effective internal communication, strong work discipline, and work motivation, while motivation functions as a direct predictor rather than a moderating variable.
Limitations: The study is limited by its small census sample of 16 employees from a single government unit.
Contributions: This study provides empirical evidence on the distinct roles of communication, discipline, and motivation in public-sector employee performance and clarifies the limited moderating role of motivation in a specialized regional government context.

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