AGUSINTA, Lira; NUGROHO, Aji Endra; FACHRIAL, Peppy; SURYAWAN, Ryan Firdiansyah. Assessment Model of Employee Competence, Ground Support Equipment Effectiveness, and Satisfaction on Service Quality. Jurnal Transportasi, Logistik, dan Aviasi, [S. l.], v. 1, n. 1, p. 55–69, 2021. DOI: 10.52909/jtla.v1i1.37. Disponível em: https://abnus.co/index.php/jtla/article/view/37. Acesso em: 8 jun. 2026.