Workload, Work Motivation, and Work Environment on Employee Work-Life Balance

Purpose: This study investigates the partial and simultaneous effects of workload (X1), work motivation (X2), and work environment (X3) on employees’ work-life balance (Y) at Mie Gacoan Metro, a fast-casual restaurant enterprise in Metro City, Lampung, Indonesia.

Research Methodology: A quantitative associative design was used. All 35 employees of Mie Gacoan Metro were included using saturated (census) sampling. A structured Likert-scale questionnaire (1–5) was validated for construct validity (r > 0.303) and reliability (Cronbach’s α > 0.60). Classical assumption diagnostics (normality, linearity, and homogeneity) were conducted prior to the multiple linear regression analysis using IBM SPSS Statistics 26.

Results: Work motivation (X2) and work environment (X3) positively influenced work-life balance (Y), while workload (X1) was non-significant individually; all three variables jointly predicted Y (F = 86.306, p = 0.000; Adjusted R² = 0.948).

Conclusions: Motivation and work environment are key levers for enhancing WLB, and workload effects are mediated or moderated by these factors, emphasizing the need for integrated HR policies.

Limitations: Small sample size, cross-sectional design, and the need for additional predictors and mediation/moderation analysis.

Contributions: Demonstrates that motivation, environment, and collegial support act as compensatory resources maintaining WLB and moderating workload effects in Indonesian fast-casual restaurants.