Effect of Work Environment, Discipline, and Leadership on Employee Performance at East Java Customs Office

Purpose: This study aimed to analyze the Influence of the Work Environment and Work Discipline on Employee Performance Through Leadership Style as an Intervening Variable at the Regional Office of the Directorate General of Customs and Excise of East Java.

Research Methodology: A total sampling technique was used involving 135 employees. The results show that work environment and work discipline have significant effects on employee performance, with p-values of 0.000.

Results: The results show that leadership style significantly affects employee performance. Work environment and work discipline also significantly affect leadership style. In addition, leadership style mediates the effects of work environment and work discipline on employee performance.

Conclusions: This study concludes that work environment, work discipline, and leadership style have positive and significant effects on employee performance. In addition, leadership style mediates the influence of work environment and work discipline on employee performance.

Limitations: This study is limited to employees at the Regional Office of the Directorate General of Customs and Excise of East Java I, so the findings may not fully represent other public sector institutions.

Contributions: This study contributes to human resource management literature by providing empirical evidence regarding the mediating role of leadership style in the relationship between work environment, work discipline, and employee performance in the public sector.